An Estimate Was Sent. What Happens Next?

Some customers have questions. Others are waiting on insurance or haven’t decided when to book.

When your team is busy, those conversations can get forgotten.

Auto Body Growth Lab keeps your lead tracking and follow-up systems working so your staff know who needs attention.

Stay Organized. Keep Opportunities Moving.

Keep inquiries in one place
See new requests, open estimates, and customer conversations without digging through scattered messages.

Follow up more consistently
Approved automated messages remind customers about their estimates and invite them to take the next step.

Get requests to the right person
Lead routing and staff notifications help your team know when a customer needs a response.

Catch problems early
Weekly checks help identify failed messages, routing issues, and workflows that need attention.

CRM & Follow-Up Management

$1,250/month

Keep your lead system organized and your follow-ups running, with ongoing checks and improvements that save your team time.

• Pipeline upkeep and checks for outdated stages or duplicate records.

• Weekly checks of your agreed follow-up workflows.

• Lead routing and staff notification checks.

• Checks that follow-ups stop or pause when customers reply, book, or decline.

• One small workflow improvement per month, capped at 2 hours.

• Monthly performance report.

One-time CRM and automation setup starts at $1,500.
Final setup scope depends on your existing system and the workflows your shop needs.

Software subscriptions and SMS or email usage are billed separately.

[Get Started ]

From Estimate Request to Booked Repair

1. Capture the Request

Customer details enter your CRM through the connected forms and channels included in your setup.

2. Notify Your Team

The assigned staff member receives the request and reviews the customer’s next step.

3. Follow Up on Delivered Estimates

Once your team confirms an estimate was sent, approved follow-ups help keep the conversation moving.

4. Track the Outcome

Your staff confirm bookings and update job details. We help maintain the system and report on recorded results.

Your Team Handles Repairs. We Manage the System.

Your staff prepare estimates, answer repair and insurance questions, confirm availability, and book repair jobs.

We maintain the CRM, check automations, and help keep the follow-up process working.

Questions Before We Get Started?

Can you work with our existing CRM?
We’ll review your platform and connections first. Our main platform is GoHighLevel. Compatibility and any migration work are confirmed before we start.

Does this replace our estimating software?
This service focuses on inquiry tracking and customer follow-up. Your shop continues using its approved estimating process.

Do you manually respond to every lead?
This package covers system management and approved automated follow-ups. Your staff handle customer replies and conversations.

What counts as a small workflow improvement?
Examples include adjusting follow-up timing, changing notification recipients, or adding a simple condition to an existing workflow. Each monthly improvement is capped at 2 hours.

Are new integrations included?
Major integrations, additional workflows, and larger system changes are quoted separately.

What will the monthly report show?
Requests received, estimates tracked, recorded bookings, workflow issues, and improvements completed. Revenue reporting depends on accurate job values supplied by your shop.